Effective Date: 23.12.2024

Privacy Policy

This Privacy Policy describes how the ChatKit application (hereinafter referred to as "the App", "we", "us", or "our") collects, uses, and protects information obtained from users (hereinafter referred to as "user" or "you").

Please read this Privacy Policy carefully. By continuing to use ChatKit (in whole or in part) in any way or manner you are consenting to the collection, processing, usage and disclosure of your Personal Data as set out in this Privacy Policy. If you do not understand and/or agree to this Privacy Policy, you should immediately exit ChatKit and cease making any use ChatKit.

By accessing our app, ChatKit, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing ChatKit.

Information Collection

• Personal Data

We may collect the following personal data:

• Contact Information: Name, email address.
• Device Identifiers: Unique device identifier.
• Technical Information: Device model, operating system, app version.

• Audio and Video Data

• All audio and video files you use for transcription are stored locally on your device. However, during the transcription process, these files may be sent to Apple's servers via the Speech framework more.

• Usage Data

• We use Firebase services to collect information about your use of the App, including actions within the app, pages visited, and time spent.
• Link to privacy policy of third party service providers used by the app
• Firebase Analytics
• Crashlytics

• Log Files and Session Information

• We may collect information such as your IP address, browser type, internet service provider, entry/exit pages, operating system, date/time stamps, and clickstream data.

Use of Information

We use the collected data for the following purposes:

• Service Provision: Processing audio and video files for transcription into text.
• App Improvement: Analyzing usage data to enhance functionality and user experience.
• Communication: Sending notifications about updates, policy changes, or other important information.
• Security: Detecting and preventing fraudulent activities or violations of our terms of use.

Disclosure of Data to Third Parties

We may share your data with the following third parties:

• Apple: Audio and video files are transmitted to Apple's servers for processing via the SFSpeechRecognizer framework during transcription.
• Firebase (Google LLC): For analytics and monitoring the stability of the App.
• Legal Requirements: If required by law, court order, or legal process.

International Data Transfer

Your data may be transferred to and stored on servers located outside of your country of residence. By using the App, you consent to such transfer.

Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

Data Security

We implement necessary organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Cookies and Tracking Technologies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Changes take effect upon the publication of the updated version within the App. We recommend regularly checking this page for any updates.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us via email at chatkithelp@gmail.com.